TERMS OF PURCHASE

2.2. Documents, data and information
Documents, data and information published on the website may not be reproduced, distributed or in any way used for commercial purposes without the express consent of the Seller or in any way that may cause damage to the Seller or any third party.
By using the web pages, the user is granted a limited, non-exclusive, non-transferable and revocable license to use the content of the web pages in such a way that they are viewed for personal purposes.
The seller expressly reserves and does not transfer to the user any other rights in relation to the content of the web pages, and prohibits the use of the content of the web pages, except as determined by these General Conditions and as possibly permitted by the instructions on the web pages themselves.
In particular, the user has no right to download, reproduce, change, edit, distribute, display, delete, send, sell, resell, adapt, change the content, create derivatives, include in other Internet pages or media or use in any way except for personal purposes for home use.
Users of www.ccb.hr can post reviews, comments and other content only in places permitted by the Seller, as long as these contents are not illegal, obscene and threatening in nature, and do not aim to discredit someone’s good name, confirm privacy, or violate the intellectual property rights of third parties. person or similar nature. The seller reserves the right (but not the obligation) to check all posted content and delete content that does not comply with the above rules.
By placing content, text, photos, videos or any other materials on www.ccb.hr, customers grant the Seller a non-exclusive, permanent, irrevocable and full right to use, reproduce, modify and adapt, publish, translate, create derived content and display and distribute such content worldwide through all media without obligation to pay a fee. Users also grant the Seller and its partners the right to use the names and/or signs that you have specified with the content.
By posting content of any type or form on www.ccb.hr, Users confirm and guarantee that:
are the owners of the content they post or have rights to use it in any other way;
the contents are true;
the use of the content they post does not violate these rules and will not cause damage to third parties;
will compensate for the damage for which claims are made against the Seller, and for any damage that would occur to your contents.
The seller reserves the right (but not the obligation) to check and/or delete all posted content. The Seller does not assume any legal or moral responsibility for any content posted by Users or any third party. If this is expressly allowed on the website, the User will have the right to download certain contents. In such a case, the user undertakes to use such content exclusively for personal use, and to fully respect the provisions of these General Conditions in relation to such content.
Product photos displayed on www.ccb.hr are purely illustrative in nature, and may not always correspond in all details to the actual appearance and content of the product. Due to the possibility of individual computer monitor adjustment, differences in the perception of product color by the human eye and similar variables, the Seller does not guarantee complete conformity of the colors of the delivered products with the colors that the Buyers see on their monitor screen.
In the case of the above-mentioned discrepancy between the product shown in the photo and the delivered product, it is not a question of a lack of product and, therefore, it is not a basis for returning the product.
Photos, texts, and other materials may not be published, sold, publicly or privately published, copied, distributed, transferred to third parties, changed and/or damaged, used for linking, exhibited, used in any context other than the original context, removed marks indicating the Seller’s copyright over the content, as well as participating in the transfer, sale, distribution of materials created by duplicating, changing or displaying the content, except in the case of the Seller’s express consent.

The content, as defined in point 1.1, includes, but is not limited to, logos, stylized representations, trade symbols, static images, dynamic images, text and/or multimedia content presented on the Site, is the exclusive property of the Seller and is protected by national and international regulations on the protection of copyright and related rights, i.e. industrial property rights, and its unauthorized use constitutes a violation of the regulations on the protection of intellectual property rights. The seller retains all copyrights acquired in a direct or indirect way (licenses for use and/or publication) for the use of photos, text, and other published material, in the sense of positive legal regulations in the Republic of Croatia. All software used on www.ccb.hr is the property of the Seller or supplier of software solutions and is also protected by regulations on the protection of copyright and related rights.
It is not allowed to use the website www.ccb.hr or any of its content in HTML Frame elements or any “framing” techniques in order to use the trademark, logo or other information owned by the Seller (including images, text, arrangement of elements on the page or form) without the direct written permission of the Seller. It is not allowed to use HTML meta-tags or any hidden text using the name or trademark of the Seller without the express written permission of the Seller.
The Seller bears no responsibility for the accuracy or reliability of any position, opinion, advice, or statement published on www.ccb.hr by the User or any third party who is not an authorized person of the Seller. The Seller also bears no responsibility for any loss or damage caused to the Buyer as a result of the Buyer relying on information obtained through www.ccb.hr. Buyers assume full responsibility for evaluating the quality, accuracy, usefulness or relevance of any information, assessment, position, opinion, advice or other content available through www.ccb.hr.
2.3. Disclaimer
2.3.1. Use
The seller fully disclaims any responsibility that may arise from or is in any way related to the use of the Internet site, and for any damage that may occur to the User or any third party in connection with the use or misuse of the Internet content. pages.
2.3.2. Devices
The seller is released from any responsibility for damage that could occur on devices that enable access to www.ccb.hr and data stored on the same devices when using www.ccb.hr if it was caused by illegal actions of third parties, computer viruses and the like, and other cases for which the Seller is not responsible.
2.4. Modification of the General Terms and Conditions
The seller is authorized, without prior notice, to change the content of these General Terms and Conditions, the range of products, other information related to the Internet store, as well as all other content of www.ccb.hr, subject to public publication on the www.ccb.hr website, and for which Users are obliged to review the content of the website in question each time they visit it. The opposite action releases the Seller from any responsibility.
2.5. Usage costs
The services provided by the Seller as part of the Online Shopping service at www.ccb.hr do not include the costs incurred by Users using computer equipment and services to access the pages. The seller is not responsible for phone costs, Internet traffic or any other costs, nor is he responsible for any damage that may occur due to the interruption of the Internet connection when using the Online Shopping service.
2.6. Majority
The customer can only be an adult and capable of doing business. Contracts can be concluded in the name and on behalf of minors or persons completely incapable of business by their legal representatives, and persons partially capable of business may conclude contracts only with the consent of their legal representative. The seller bears no responsibility for any action contrary to this provision.
2.7. Accuracy of personal data
When using the www.ccb.hr website, Users are obliged to provide accurate, valid and complete personal data, especially when filling out the registration form. The contrary behavior authorizes the Seller to deny such user access or to deny the realization of all or part of the services or Products offered to them.
2.8. Reports of violation of protection and rights
The seller respects intellectual property rights and other rights of third parties. If you believe that your work has been copied or your rights have been violated in any other way, please notify us.

3. Online shopping
3.1. Registration
When ordering the Product for the first time via an electronic form, it is necessary to register on the website www.ccb.hr. The user of the website www.ccb.hr is obliged to register in order to make an online purchase and to enter the necessary personal data for this purpose. When filling out the registration form, the customer is obliged to provide accurate, valid and complete personal data.
By registering, the user confirms:
To fully accept these General Terms and Conditions
Completeness, accuracy, truthfulness and up-to-dateness of personal data
To give explicit consent to the Seller that, in accordance with the provisions of the Personal Data Protection Act, it may process the given personal data for the purposes of its own records and the provision of other services, for the purposes of creating a customer database, informing about new products and services, and improving services, protecting the interests of users and the Seller and prevention of possible abuses.
The registration or user account is created only for one person and it is not allowed to communicate information about the registration or user account to third parties. The user is obliged to keep information about his security password and user account. The use of someone else’s registration or user account is not allowed.
The User is also responsible for all unauthorized activities authorized and performed under his username and/or password if he has not previously notified the Seller of the unauthorized use of his username and/or password (or any suspicion of the same).
3.2. Informing Users
The Seller undertakes to regularly maintain and provide Visitors and Buyers with unequivocal, clear, easy-to-understand information about the Products on offer on the website www.ccb.hr, in a manner adapted to the means of remote communication. At the time of ordering an individual Product from the offer, the User, by agreeing to these General Terms and Conditions, confirms that he has been informed of the main features of the goods or services, name and headquarters, telephone number, e-mail address, geographic address within a reasonable period of time before entering into a sales contract (pre-contractual notice). place of business to which complaints can be made, retail price of goods or services, transportation costs, delivery, terms of payment, terms of delivery of goods or provision of services, time of delivery of goods or provision of services and methods of handling complaints, conditions, deadlines and procedure for exercising the right to unilateral termination of the contract, services offered after the sale (servicing and sale of spare parts), guarantees provided with the product or service, the consumer’s right to terminate the contract concluded via means of remote communication within 14 (fourteen) working days for termination of the contract, situations in which exclude the consumer’s right to terminate the contract, the costs of using the means of remote communication when this cost is not charged according to the basic tariff, the period in which the offer or price is valid and these General Terms and Conditions

3.3. Pre-contractual notice
Pursuant to Article 57 of the Consumer Protection Act, the Seller will inform the Buyer in a clear and comprehensible manner about:
1. the main features of the goods or services, to the extent that this is appropriate with regard to the goods or services and the medium used to transmit the information
2. its name and headquarters, telephone number and, if available, e-mail address
3. if applicable, the name and registered office of the trader in whose name and/or on whose account he acts
4. the geographic address of the place of business, that is, the geographic address of the place of business of the merchant in whose name and/or on whose account he acts, and to which the consumer can address his complaints, if that place is different from the headquarters from point 2 of this article
5. the retail price of the goods or services, and if the nature of the goods or services does not allow the price to be calculated in advance, about the method of calculating the price and, if applicable, other costs of transportation, delivery or postal services, i.e. about the fact that these costs can be charged , if they cannot be reasonably calculated in advance
6. the costs of using means of remote communication for the purpose of concluding a contract, if these costs are not charged at the basic rate
7. payment terms, terms of delivery of goods or provision of services, time of delivery of goods or provision of services and, if any, the method of handling consumer complaints by the merchant
8. the conditions, deadlines and procedure for exercising the right to unilateral termination of the contract, as well as the form for unilateral termination of the contract in accordance with Article 74, paragraph 1 of this Act, in cases where this right exists
9. to the fact that the consumer is obliged to bear the costs of returning the goods in the event that he exercises his right to unilaterally terminate the contract from Article 72 of this Act, that is, on the costs of returning the goods, in the event that in distance contracts, the goods cannot be returned due to their nature returned by mail in the usual way.
10. to the fact that, in the event that he exercises his right to unilaterally terminate the contract from Article 72 of this Act after making a request in accordance with Article 64 or Article 70 of this Act, the consumer will be obliged to pay the trader a reasonable part of the price in accordance with Article 77, paragraph 7 of this Act
11. the fact that the consumer cannot use the right to unilaterally terminate the contract from Article 72 of this Act, in cases where, based on Article 79 of this Act, that right is excluded, that is, about the conditions under which the consumer loses the right to unilaterally terminate the contract
12. existence of liability for material defects
13. services or assistance offered to the consumer after the sale and the terms of use of these services or assistance, if the merchant provides them, as well as any guarantees issued with the goods or service
14. the existence of appropriate rules of conduct of the merchant, as defined in Article 5, Clause 18 of this Act
15. the duration of the contract, if the contract is concluded for a certain period of time, or under conditions of cancellation or termination of the contract that was concluded for an indefinite period, or which is automatically extended
16. the minimum term in which the consumer is bound by the contract, if any
17. the deposit or other financial security that the consumer is obliged to pay or obtain at the merchant’s request, as well as the conditions for paying that deposit, or the conditions for obtaining other financial security
18. if applicable, the functionality of the digital content, including the necessary technical protection measures for these contents
19. if applicable, the interoperability of digital content with computer or software equipment of which the trader knows or should know
20. mechanisms for out-of-court settlement of disputes, that is, about compensation systems, and how the consumer can use them.
All the aforementioned notices, i.e. those that are necessary in accordance with the Consumer Protection Act, can be found in these General Terms and Conditions.
The seller will deliver to the buyer as a consumer in the sense of the provisions of the mentioned Consumer Protection Act a confirmation of the pre-contractual notification in writing or in another permanent medium available to the consumer, as soon as possible, and at the latest at the time of delivery of the product, i.e. at the latest on the day the service begins. By agreeing to these General Terms and Conditions, the Customer agrees that the confirmation of the pre-contractual notice will be delivered to him by electronic mail to the e-mail address he indicates as a contact when entering his order or by mail to his home address together with the delivery of the Product and the invoice.

3.4. Exclusion from the responsibility of the Seller
The seller is not responsible for delays in delivery, or for any problem caused by incorrect or incorrect data of the customer. It is also not responsible for any damage caused if the Customer forgets his password, or if it becomes known to a third party. The seller considers each registration as a separate legal entity. Data can be changed after logging in, on the Personal page, where you can also view data on active orders. The seller is not responsible for damage and malfunctions caused by changes to registered data.

3.5. Online shopping process
Registration
On the home page of www.ccb.hr, in the upper right corner, click on the “LINK” link. In the “Registration” field, the User enters his email address and password and selects the “Registration” option. For each subsequent application in the upper right corner of the www.ccb.hr home page, the User uses the “Registration” option and then enters their user data under “Application”. All information about the user account can be found on the link “LINK” in the upper right corner of the home page www.ccb.hr.
Purchase
After registration, the User accesses the search for the desired products and/or services on the Seller’s website. The simplest form of search is through the search engine located at the very top of the page in the middle. The user enters the required term and selects the “Search” option. The User makes a selection in the offered search results. After selecting the preferred search result, the User is introduced to the content of the individual product page, where all the necessary details are clearly highlighted, including, but not limited to: name, description, price including VAT, delivery price, and the like. If the User decides to purchase a certain product or service after thoroughly familiarizing himself with the content of the page where the Seller has provided all the details about the same, he selects the “Add to cart” option.
Basket
After adding all the selected products and services, the User selects the “Basket” option in the upper right corner of the www.ccb.hr page. At that moment, the user is shown the entire contents of the shopping cart. At that moment, the User can review his order, add or remove products or services, and regulate their quantity. After the process of editing the contents of the basket, the User selects the “Update” option to save the desired changes. When the User is satisfied with the final contents of his Shopping Cart, he selects the “Next Step” option to continue the shopping process.
Delivery
In this step, the User enters the delivery data. Fields marked with an asterisk are required. The seller delivers exclusively in the territory of the Republic of Croatia via reputable delivery services. After entering all the necessary data, the User selects the “Order” option.

Payment
The description is available in “Payment methods”
Final review
This final step in the online shopping process represents a place where the User can review all entered details about payment options, delivery, basket content, total value, and the like, before finally approving them. If some of the data is possibly not entered correctly, the User can use the “BACK” option to go back to the step where he entered it and change it. After the User is convinced by a detailed check that all the entered data is correct, he selects the “Order” option. If the order has been successfully received by the Seller, the message “Order successfully received” will be displayed to the Buyer. The Seller sends an e-mail with order details to the User’s e-mail address. If an error occurred during the electronic processing of the order, the message “Order failed” is displayed to the User. In this case, the order is not considered completed.

3.6. Impossibility of delivery
If the Seller is unable to deliver any of the ordered products, he will contact the customer by phone or e-mail and inform him of the aforementioned. The customer has the option to cancel the ordered product or request a replacement product. All other ordered products will be delivered to the Customer.

4. Product prices
4.1. Prices
The seller undertakes to clearly, visibly and legibly highlight the amount of the retail price in accordance with Article 7 of the Consumer Protection Act (Official Gazette 41/14). All stated product prices and delivery prices are retail, they are expressed in HRK – Croatian kuna, and they include the corresponding VAT. Delivery is charged HRK 25. Prices, terms of payment and promotional offers are valid only at the time of order and/or payment and may change without notice.
4.2. Price control
The process of entering the price on the website for each product is subject to control at several levels, but regardless of this, there is a possibility of an error, since it is not an automatic entry. Such situations are extraordinary and the Seller apologizes to his customers in advance for them, because he will be forced to inform them about the situation, the wrong price for a specific product, and the impossibility of delivery according to the customer’s specific order.
4.3. Price changes
The seller is authorized to change prices without prior notice, just as he is authorized to change prices exclusively for Online shopping without prior notice.
4.4. Sales and promotional sales
The seller is authorized at any time to determine a sale, daily or weekly promotional sale for an individual Product, a group of Products and/or for all Products.
4.5. Product quantity according to promotional conditions
Prices, terms of payment and special offers are valid only at the time of order. When it comes to promotional sales, please note that the sale of products that are on sale is limited. Customers can be provided with a limited amount of products, i.e. a quantity sufficient for the Customer’s home use.

5.1. Choosing a payment method
The Customer will pay for the ordered Products and delivery according to the model that he chooses while completing the order. Payment for the Product can be made:
payment upon receipt of the shipment (cash on delivery). one-time online payment with credit and debit cards
by payment according to the invoice – Burmese to the Seller’s account
More detailed instructions on the method and types of payment can be found here:
5.1.1. Payment upon receipt of shipment (cash on delivery)
If the Buyer decides to pay upon collection, the Buyer is obliged to pay for the shipment of goods only upon collection. The customer is obliged to pay the invoice for the ordered product to the delivery person upon delivery of the ordered product. Payment to the delivery person is possible only in cash. In the event that the Buyer is not able to receive the shipment at the defined address at the time of delivery, the delivery person leaves a notification about the arrival of the shipment. Delivery costs are included in the price regardless of the type and quantity of products ordered.
5.1.2. Via the Myanmar route (payment by proforma invoice)

Payment by pre-invoice: can be made by delivering the pre-invoice to your e-mail address, and by making your payment to our giro account IBAN: HR1924840081107247635vv with RBA dd. . All possible bank charges that may arise during the money transfer are borne by the buyer

5.2. Account
The invoice will be attached to the package (or one of the packages if the ordered goods are delivered in several packages), unless the delivery address is different from the customer’s address. In this case, the invoice will be sent by e-mail to the customer’s address.

6. Complaints about products and submission of complaints
6.1. Product quality
The seller guarantees the quality of the product, which is guaranteed by the manufacturer of the product.
6.2. Customer complaints
Pursuant to Art. 10 of the Consumer Protection Act, the Seller allows all Buyers to send their complaints by mail to the Seller’s address Carp Cro Baits d.o.o. for services and trade, J.J. Strossmayer 78,
31500 Našice, or by e-mail to the Seller’s e-mail address branimir.vidic@gmail.com, and the Seller will inform the Buyer about the complaint received. The Seller will respond to all remarks and objections no later than 15 days from the date of receipt of the objection.
In order for the Seller, in accordance with Article 10, Paragraph 5 of the Consumer Protection Act, to confirm the receipt of a written complaint, and then respond to it, the Buyer should provide the correct information for receiving the same.
6.3. Warranty statement and service conditions
For all products for which the Seller provides a warranty, the warranty conditions specified in the warranty card apply. The customer is obliged to keep the invoice and warranty card for the entire warranty period.
The seller guarantees that the product, which is used in accordance with the attached instructions and warranty card, will function properly within the warranty period. In case of failure and other possible defects, the Seller undertakes to repair or replace the product within a reasonable time in accordance with the Obligations Act.
The right to use the guarantee is exercised only upon presentation of the invoice. The customer is obliged to keep the warranty card and receipt. The warranty certificate is considered valid upon presentation of the invoice, regardless of whether the mentioned warranty certificate is certified or not certified by the Seller. Product malfunction resulting from improper use and/or non-compliance with the instructions is not covered by the warranty. Servicing and sale of replacement parts for the purchased product is provided through the authorized repairers listed in the warranty card.
6.4. Liability for material defects
The seller is responsible for material defects of the product in accordance with the Obligations Act (Articles 400-422).
The seller is responsible for the material defects of the things that he had at the time of the transfer of risk to the buyer, regardless of whether he was aware of this. The seller is also responsible for those material defects that appear after the transfer of risk to the buyer if they are the result of a cause that existed before that.
The seller is not responsible for minor material defects.
There is a material deficiency:
if the thing does not have the necessary properties for its regular use or for traffic,
if the thing does not have the necessary properties for the special use for which the Buyer is acquiring it, and which was known to the Seller or should have been known to him,
if the thing does not have properties and characteristics that are explicitly or tacitly contracted, i.e. prescribed,
when the Seller has delivered an item that is not equal to the sample or model, unless the sample or model is shown for information purposes only,
if the thing does not have properties that normally exist in other things of the same type and which the Buyer could reasonably expect according to the nature of the thing, especially taking into account the public statements of the Seller, the manufacturer and their representatives about the properties of the thing (advertisements, labeling of things, etc.),
if the item is improperly assembled, provided that the assembly service is included in the fulfillment of the sales contract,
if improper assembly is due to deficiencies in the assembly instructions.
If the Buyer, based on the statements of the manufacturer or his representative, expected the existence of certain properties of the item, the defect is not taken into account if the Seller did not know or should have known about these statements, or these statements were refuted by the time of the conclusion of the contract or they did not influence the Buyer’s decision to conclude a contract.
The seller is not responsible for defects if they were known to the buyer at the time of the conclusion of the contract or could not remain unknown to him. The seller is also responsible for defects that the buyer could have easily noticed if he stated that the item has no defects or that the item has certain characteristics or features.

7. Delivery
7.1. Delivery to the Republic of Croatia and other countries
Through www.ccb.hr, it is possible to purchase products exclusively on the territory of the Republic of Croatia, which implies delivery of the purchased products exclusively on the same territory.
By using www.ccb.hr, the seller considers that the user is familiar with the General Terms and Conditions of Purchase and accepts them. The seller removes all responsibility for disputed issues that could possibly arise due to the fact that the www.ccb.hr User did not read the Terms of Purchase.
7.2. Execution of delivery
Delivery is made by the Seller (through its employees) or by hiring a reputable delivery service.
7.3. Delivery to the customer
Each shipment is certified and signed by the recipient upon receipt of the shipment. Pursuant to the provisions of the Obligatory Relations Act, upon verification of the delivery list by the recipient, it is considered that the shipment was delivered in an undamaged condition and after that the carrier is released from any subsequent liability. The sender will indicate the reference number of the accompanying documentation in the pick-up list, whereby the later signed delivery list with the reference number will be proof of the delivery.
The ordered products are delivered to the entrance of the residential building. If it is a residential building, the delivery person is not obliged to carry the goods to the floor where the Customer lives, but only to the entrance of the residential building.
7.4. Shipping prices
Product packaging is included in the delivery price.
The delivery price is HRK 30, regardless of the number of products and their weight.
7.5. Preview during download
When taking over the delivered Product, the Customer is obliged to inspect the delivered product, that is:
check whether there are any visible external damages on the shipment and/or on the products themselves that are inside the shipment and report them immediately to the delivery worker, and refuse to take over delivered products with visible damages.
it is mandatory to open the shipment in front of the delivery person and compare the delivered products with the delivery note, and if something is missing or products that were not ordered have been delivered, immediately report them to the delivery person.
If the product has a hidden defect (a defect that could not be detected during a normal inspection when picking up the item) that the customer discovers after opening the product – the customer has the right to unilateral termination of the contract and refund, replacement of the product, removal of the defect or price reduction.
7.6. Wrongly delivered product
In cases where a product different from the one he purchased was delivered to the Customer, he has the right to deliver the ordered Product, and if this is not possible, the Customer has the right to a refund in the amount of the Product price paid, the delivery price and compensation for the costs of returning the Product, and is obliged to return incorrectly delivered Product.
7.7. Receipt of shipment
During delivery, along with the purchased Product, the Customer receives all the documents that accompany the Product (warranty certificate, product information, instructions for using the product, technical instructions, declaration of conformity, etc.), an invoice and a confirmation of receipt of the shipment, which he is obliged to sign, if not there is a reason for complaint. By signing the confirmation of receipt of the shipment, the Buyer confirms that he inspected the product when taking it over and that the Product was taken over without visible external damage, that it corresponds quantitatively and qualitatively to the products on the invoice, and that all documents were delivered with the products in accordance with legal regulations.
If, during the inspection of the delivered products, the Buyer found a reason for a complaint in the manner described above, the goods should be immediately complained to the delivery person, because the Seller will not accept complaints reported after the delivery of the delivered Products.
7.8. Refusal to download
If the Buyer does not take over the product or refuses to take over the product without a valid reason, the Seller reserves the right to demand compensation for the costs of manipulation, transport and other possible costs.
7.9. Tracking the shipment path
The delivery service through an electronic service enables the tracking of the shipment. The shipment tracking service allows the sender and receiver to receive relevant information at any time about where the shipment is and what is happening with it.

8. Termination of the contract and return of the purchased product
8.1. Termination of the sales contract
The Buyer has the right, without giving a reason, to terminate the off-premise sales contract and the distance contract within 14 (fourteen) days from the day the Product was taken over by the Buyer. In order for the Buyer to be able to exercise the right to unilaterally terminate the Contract of Sale, he is obliged to notify the Seller in writing of his decision to unilaterally terminate the contract before the expiration of the specified period, in an unequivocal statement sent by post, fax or e-mail, in which he will state his name and surname, address, phone number, fax or e-mail address. The stated unambiguous statement about the decision on unilateral termination of the contract can be sent by the Buyer using the example of the form for unilateral termination of the contract, which is attached to these General Terms and Conditions or on this link – (pdf form for termination)
In case of termination of the contract, each party is obliged to return to the other what it received on the basis of the contract. In case of unilateral termination of the Purchase Agreement by the Buyer from Article 72 of the Consumer Protection Act, the Buyer is obliged to return the delivered goods to the Seller at his own expense, to the Seller’s address.
The seller must without delay, and no later than within 14 days from the day when he received the notification of the buyer’s decision to terminate the contract in accordance with Article 74 of the Consumer Protection Act, return to the buyer everything he paid on the basis of the contract. The Seller is under no obligation to refund additional costs resulting from the Buyer’s explicit choice of a type of transport that is different from the type of standard transport offered by the Seller. The Seller must refund the amount paid only after the goods are returned to him, that is, after the Buyer provides proof that he sent the goods back to the Seller, if the Seller was informed of this before receiving the goods. The Seller must refund the amount paid using the same means of payment used by the Buyer when paying, unless the Buyer expressly agrees to another means of payment, and assuming that the Buyer is not obliged to pay any additional costs for such a refund.
The prerequisite for unilateral termination of the Agreement is that the product has not been used.
In the event of a technical malfunction of the database or unintentional errors regarding product information displayed on www.ccb.hr, the Seller reserves the right to unilaterally terminate the contract.
8.2. Loss of the right to terminate the sales contract
The customer does not have the right to terminate the Agreement in the cases prescribed by Article 79 of the Consumer Protection Act, i.e. if:
the object of the contract is goods or services whose price depends on changes in the financial market that are beyond the Seller’s influence, and which may occur during the duration of the Buyer’s right to unilaterally terminate the contract
the contract was fully fulfilled by the Seller, and fulfillment began with the express prior consent of the Buyer and with his confirmation that he is aware of the fact that he will lose the right to unilaterally terminate the contract if the contract is fully fulfilled
the subject of the contract is goods that are made according to the Customer’s specification or that are clearly adapted to the Customer
The Buyer specifically requested a visit from the Seller to carry out emergency repairs or maintenance work, with the proviso that if during such a visit, in addition to the services that the Buyer expressly requested, the Seller also provides some other services, i.e. delivers some goods other than those necessary for the performance emergency repairs or maintenance work, the Customer has the right to unilaterally terminate the contract in relation to these additional services or goods
the subject of the contract is the delivery of sealed audio or video recordings, i.e. computer programs, which were unsealed after delivery
if the subject of the Agreement is sealed goods that are not suitable for return due to health or hygiene reasons, if they were unsealed after delivery
if the subject of the Contract is goods which, due to their nature, are inseparably mixed with other things after delivery,
if the subject of the contract is perishable goods or goods that quickly expire
the subject of the contract is the delivery of digital content that was not delivered on a physical medium if the fulfillment of the contract began with the express prior consent of the Customer and with his confirmation that he is aware of the fact that he will thereby lose the right to unilaterally terminate the contract.
8.3. The right to return the product
Within eight (8) calendar days from the day of product delivery, the Customer has the right to return the Product in case of:
When the Product that was not ordered was delivered;
When the delivered Product is damaged, defective or defective
8.4. Product return execution
The ordered products are packed in such a way that they are not damaged by normal handling during transport/delivery. Packages may include various protective materials to prevent breakage (paper, styrofoam, sponge and/or the like). In all cases when returning the Product on any basis, the Buyer is obliged to return the Product that he returns to the Seller complete, in the condition in which they were delivered to him and in the original package.

9. Protection of personal data
9.1. Protecting the privacy of personal data
The seller undertakes to protect the privacy of the personal data of all registered Users of the www.ccb.hr site, and will handle them in accordance with the Personal Data Protection Act, or other applicable regulations.
Before accessing certain contents, registration is mandatory for Users, which includes the voluntary entry of the User’s own personal data. In the case of consent to the provision of personal data, it will be considered that the User has agreed to the terms of use of personal data provided for in these General Terms and Conditions, based on which the Seller is given the right to collect, use, process and transfer personal data necessary for the use of websites.
9.2. Collection, processing and use of personal data
By choosing the “Registration” option during registration, the user gives his personal consent to the collection, use, processing and transfer of his personal data necessary for the use of websites, including (but not limited to):
consent that the Seller may, in accordance with the provisions of the Personal Data Protection Act, process the given personal data for the purposes of own records and statistics, for the purposes of creating a customer database, informing about products and services, for the purposes of informing about delivery, for the purposes of delivering promotional materials, improvement relations with customers and improvement of services. The Seller may provide the specified data to third parties for the purpose of performing the service, protecting the interests of the user and the Seller, and preventing possible abuse;
the need for better insight and understanding of the individual needs and requirements of users as well as the development of the possibility of providing the best possible quality of all the Seller’s services, which result in an increase in user satisfaction;
consent that the Seller can contact him in writing, by phone, SMS and/or e-mail, and deliver materials to his home address to inform him about the benefits and news in his offer;
providing data to third parties necessary for the execution of the above-mentioned purposes
The seller will keep personal data as long as it is necessary for the purposes provided for in these General Terms and Conditions. After this time, the personal data will be destroyed, deleted or made anonymous in a way that ensures that the security of the personal data is maintained.
The Seller will not disclose the User’s personal data to third parties, except for the purpose of performing the service, protecting the interests of the User and the Seller, and preventing possible abuse.
The Seller will not disclose the User’s personal data to third parties, except for the purpose of performing the service, protecting the interests of the User and the Seller, and preventing possible abuse.
The Seller will ensure that the User’s personal data is kept in a secure place (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or modification of personal data), which can only be accessed by authorized persons of the Seller.
The Seller undertakes to provide Users with access to their personal data that it owns in order to ensure that the personal data is accurate, complete and up-to-date.
If Users request correction or deletion of their personal data, the Seller will modify or remove such data. By choosing to delete personal data, Users agree that they will be denied access to certain content on websites.
When providing personal data, Users guarantee that they are complete, true, accurate and up-to-date.
9.3. Protection of personal data and availability to third parties
The User’s personal data is protected in accordance with the Personal Data Protection Act, and the Seller will not make it available to third parties in any way. We pass on the necessary personal data exclusively to business partners for the delivery of your order or for the purposes of addressing printed advertising materials. The customer has the right to request the correction, amendment or addition of incorrect, incomplete or non-updated data, and for all questions related to the protection of personal data, he can contact the manager of the collection of personal data.
9.4. Making user data available to third parties
The seller guarantees that he will not make the e-mail address and other data of the User available to third parties, legal entities and individuals, without his consent. Inspection by the authorized services of the executive power of the Republic of Croatia, for the purposes of investigative actions based on a valid court order, for the purpose of performing the service, protecting the interests of users and the Seller, and preventing possible abuses, is excluded from the above.
9.5. Debugging
The Seller is not responsible for an accidental error or an error due to force majeure or other objective circumstances that cause an accidental violation of the guaranteed protection of the User’s data, but guarantees that the error will be corrected, if possible, as soon as possible.
9.6. Report errors
The seller cannot guarantee that the data on the website will be error-free. If an error occurs, please report it to our employees, so that we can eliminate it as quickly as possible. Also, if the Seller believes in good faith that the error found is correct, he can delete or change it.
9.7. Cookies
What is a cookie?
A cookie is information saved on your personal computer at the time of browsing the website you visited. Cookies enable easier use since they save your settings for the website (language or address) and reactivate them when you restart the website. In this way, the information is adapted to your needs and usual ways of use.
From simple information about settings, cookies can also store a large amount of personal information (name, e-mail address) for which you must fully grant access. If you have not enabled them, cookies cannot access the files on your computer. The activities of saving and sending cookies are not visible to you, however, you can select the option of approving/rejecting requests to save cookies, deleting saved cookies and other activities related to the use of cookies in the settings of the selected Internet browser.
How to disable cookies?
By turning off cookies, you do not allow them to be stored on your computer. Cookie settings can be configured and changed in the selected Internet browser. To view the settings, select the browser you are using (Chrome, Firefox, Internet Explorer 9, Internet Explorer 7 and 8, and Opera or Safari (pages in English)). If you disable cookies, you will not be able to use certain functionalities of the websites.
What are temporary cookies?
Temporary cookies, or session cookies, are removed from your personal computer at the moment of closing the Internet browser in which you viewed the Internet page. With the help of these cookies, the pages store temporary data.
What are persistent cookies?
Permanent, or saved, cookies remain on your personal computer even after closing the Internet browser. With the help of these cookies, websites store data to facilitate your use. For example, websites that require the entry of a username and password will “remember” your entry, which will appear on each new visit. Persistent cookies will remain recorded on your computer for days, months or years.
What are first-party cookies?
First-party cookies come from the website you are browsing, and they can be temporary or permanent. In this way, websites store data that will make it easier for you to use each time you visit that website.
What are third-party cookies?
Third-party cookies come to your computer from other websites that are located on the website you are viewing. These are, for example, pop-up ads, and cookies have the role of tracking websites for advertising purposes.
Does www.ccb.hr use cookies?
Yes, this website uses cookies to provide you with a simpler and better user experience.

10. Changes to general conditions and other provisions
10.1. The right to amend the General Terms and Conditions
The seller reserves the right to change these General Terms and Conditions without prior notice. Users are obliged to check the applicable General Conditions every time they use the Internet site, and especially the Internet store service.
10.2. Validity of the General Terms and Conditions
For online shopping, the General Terms and Conditions in effect at the time of ordering the product are valid
10.3. Dispute resolution
All disputes that may arise based on these General Terms and Conditions will be resolved before the competent court in Zagreb
10.4. Copying
Documents published on this website may be copied only for non-commercial purposes and for individual use only, and with respect to all copyrights, other proprietary rights, and any stated restrictions on rights.
10.5. Websites of third parties
The Seller’s website www.ccb.hr may contain documents, data, information and links to websites of third parties. The same websites are not owned by the Seller, the Seller has no control over said documents, data, information or other websites and fully disclaims all responsibility, including but not limited to the accuracy, completeness and availability of content on websites created by third parties. The seller disclaims all responsibility for any content displayed on such third-party sites, as well as for any products or services acquired through such third-party sites. These General Terms and Conditions do not apply to the use of the websites in question for any purpose. Visiting these pages is entirely at the User’s own risk, and the Seller bears no responsibility for such actions by the User.